Virtual Agents for Real Estate

Leave only valuable conversations for your real estate agents. AI voice bots will take care about the rest.

Popular use cases for AI conversational voice bots in the Real Estate industry:
  • Cold Calling
  • Properties Promotions
  • Client Base Verification
  • 24x7 Hotline Support
  • Incoming Inquiries

Among other industries, Real Estate demonstrates an example of a business that relies on continuous and efficient communication with clients and prospects. No matter if it’s an online marketplace or a real estate and development company. Potential clients are keen to get as much information as possible about the property before they find their ideal dream house or apartment. Sales managers have to work on dozens of requests and repeated questions to let potential buyers move to the next stage in the pipeline.

In some cases, assistants or junior sales teams can cover this routine but require businesses to extend their sales force and increase labor costs. If a real estate company runs an international business then it may cause a higher level of expenses to cover different time zones and languages. How AI-powered voice-based Virtual Agent may help here?

At this stage of AI and NLU engine capabilities, modern technology provides enormous advantages to the real estate business by eliminating routine and repetitive tasks that lay on professional sales shoulders. It helps to free up their expensive time for more intellectual part of their duties, focus on high-priority tasks, and bring more value to the business. While clients get 24/7 access to property information and updates, answers to their questions after hours, and basically any time, higher quality of service without waiting until the next manager or agent is ready to answer their questions.

Same time real estate and development companies can improve their customer experience and support by:

  • Providing instant access to property information using a voice communication channel
  • Automating notification/reminder process, scheduling visits, views or interviews
  • Managing appointments and updates in a timely manner
  • Organizing automated cold calling campaigns or customer retention programs
  • Transforming standard IVR to the very next level for better customer experience and satisfaction
  • Providing a wider range of services with no need to hire, or train more sales forces

AIVOTAR’s platform provides an ability to integrate Virtual Agent into the existing IT environment via API without any additional software or hardware installations. It makes AIVOTAR an effective, modern, game-changing instrument for real estate business, development, and property management.

Typical use case scenario for an AI-powered Virtual Agent

A Real Estate company wants to announce a new property object.
10,000 clients/prospects in the Company's database must be informed.

Scenario 1

Calls are made by a human real estate agent

Let sales agents reach 10,000 clients, complete their calls, and record all clients’ feedback in CRM for further analysis and review.

Assuming an average call takes 2-3 min, it may take 500 hours of pure conversation time. This might be a task for a sales team of 5 agents for the next 20 working days (in case they could talk non-stop for 5 hours/day, which is really hard).

If a client doesn’t respond to the 1st call (which is a usual thing), it may take another day or more to complete a simple notification campaign.

Scenario 2

AIVOTAR AI-powered Virtual Agent makes calls

With your call script in hand, you may run a campaign of 10,000 calls in just 1-2 days. The AIVOTAR platform allows you to handle millions of calls on a monthly basis. All responses made by a Virtual Agent will be accurate and strictly according to a call script. Integration capabilities allow to transfer call transcripts to CRM for further analyses. A Virtual Agent will not be upset or tired and can support your campaign after business hours.

Benefits and advantages of using AI-powered voice based Virtual Agent:

  • Approximately 10x less time required to complete call-campaign
  • Calls can be scheduled for after business hours or non-working days if necessary, with no need to increase labor costs
  • No need to hire/train external resources
    Virtual Agent helps to avoid salesforce downtime
  • Professional sales agents save time for high-priority tasks
  • Reporting gaps are reduced or even eliminated by using automated data transfer to CRM
  • A call script can be easily changed with new property parameters and be reused for your next campaigns